Your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns:
- Items can be returned within 7 days of delivery.
- Products must be unused, in their original packaging, and in resellable condition.
- Returns are not accepted for open or used items, especially for hygienic or disposable products.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7 working days.
Exchanges:
- We only replace items if they are defective, damaged, or sent incorrectly.
To Start a Return:
Email us at info@fjaysolutions.com with your order number and reason for return.